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ABSTRACT INFORMATION
Presenter Information:
Presenter 1: Name: MARTHA LUCAS
Affiliation: WASHINGTON STATE DEPARTMENT OF HEALTH
Martha Lucas is a member of the EHDDI Follow-up staff. Martha received both her BA and MHA (Masters in Health Services Administration) from the University of Washington. Prior to joining the EHDDI team, Martha worked as a College Prep Coordinator for Mercer Middle School, served as a resident for Texas Health Resources in Fort Worth, Texas, worked as a Research Assistant for the Departments of Demography, Epidemiology (stationed at Harare, Zimbabwe), and Health Services at the University of Washington; as well as served as a post-baccalaureate at the University of Pennsylvania. Martha was born in Addis Ababa, Ethiopia and raised in Washington State since the age of two.
Author Information:
Author 1: Name: MARTHA LUCAS
Affiliation: WASHINGTON STATE DEPARTMENT OF HEALTH
Author 2: Name: KARIN NEIDT
Affiliation: WASHINGTON STATE DEPARTMENT OF HEALTH
Author 3: Name: DEBRA LOCHNER DOYLE
Affiliation: WASHINGTON STATE DEPARTMENT OF HEALTH
Abstract Information:
Title: The Learning Collaborative: Improving the System of Care for Washington State’s Newborn Hearing Screen Program through small tests of change
Primary Track: 1-EHDI Program Enhancement
Keyword(s): EHDI, hospitals, audiologists, providers, parents

Abstract:

The Washington State Early Hearing-loss Detection Diagnosis and Intervention (EHDDI) Learning Collaborative, a partnership of state agency staff, primary care providers, hospital based hearing screeners, parents, audiologists, and early intervention providers, seeks to improve care for infants at each stage of the EHDDI system to ensure that every child with hearing loss receives timely, coordinated care. The EHDDI Learning Collaborative team created four measurable goals that focused on 1) reducing the number of infants lost to follow-up after initial screening, 2) reducing loss to follow-up after a referral to an audiologist, 3) reducing the time to wait for diagnostic evaluations, and 4) reducing the number of days from diagnosis of hearing loss to enrollment in early intervention. The Washington State EHDDI Learning Collaborative team selected strategies such as revising and distributing parent brochures, conducting in-depth hospital screener trainings, working closely with community “champions” to engage local providers and community resources, purchasing gas gift cards for parents who report that the cost of gas is a barrier to making their infant’s audiological appointment, creating a user friendly care plan for parents, and reassessing the number of audiologists who meet Washington State’s best practices for pediatric evaluation, in an effort to increase options for pediatric referral. This presentation will focus on providing results achieved through the Learning Collaborative and lessons learned from the process.
Presentation(s): Not Available
Handouts: Not Available