2023 Early Hearing Detection & Intervention Conference

March 5-7, 2023 • Cincinnati, OH

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2/28/2017  |   11:00 AM - 11:30 AM   |  Using QI to Increase Parent Participation in Events   |  Learning Center

Using QI to Increase Parent Participation in Events

Join us for a panel discussion about how five Hands & Voices Chapter Leaders used small tests of change (Plan-Do-Study-Act (PDSAs)) to improve family engagement, participation and retention in chapter events; attracting families of diverse backgrounds and enhancing their data collection using a web-based database (Zoho). The presentation will briefly highlight The Model for Improvement/PDSA methodology and then each leader will discuss how their use of the methodology helped them to achieve their goals and share their learning about how to engage families and keep them coming back, the use of data in understanding their processes, successes and opportunities to make changes.

  • Identify steps to conduct small tests of change
  • Take away at least 2 ideas to increase participation, attracting diverse families and/or enhancing data gathering
  • Increased awareness of how to engage and retain parents after inital contact.

Presentation:
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Handouts:
Handout is not Available

Transcripts:
CART transcripts are NOT YET available, but will be posted shortly after the conference


Presenters/Authors

Vicki Hunting (), Hands & Voices, vicki@handsandvoices.org;
Vicki Hunting is mom to two adult daughters; the youngest a young adult who is deaf/hard of hearing. She has worked in project management, process reengineering and quality/process improvement and evaluation for over 20 years with experience. Ms. Hunting has experience using the Model for Improvement using Plan-Do-Study-Act(PDSA) cycles as a framework for QI projects. This experience also includes; testing, implementing and spreading changes as well as using data for improvement, and developing and interpreting run charts and control charts. In her current staff position as Director of Data and Evaluation at Hands & Voices Headquarters Ms. Hunting works to ensure data and evaluation functions and practices of the organization are developed and monitored, works on establishing efficient, accurate, and timely data tracking to ensure data quality, integrity, reliability and validity. Vicki has been involved in the H&V in Iowa since it began in 2004.


ASHA DISCLOSURE:

Financial -

Nonfinancial -

Andrea Marwah (), IL Hands & Voices Guide By Your Side, executivedirector@ilhandsandvoices.com;
Andrea Marwah received her BA degree in Psychology from North Central College in Naperville, Illinois. Since her daughter was diagnosed with hearing loss in 2002, she has taken a special interest in educating parents and professionals on matters concerning ADA (Americans With Disabilities Act), IDEA (Individuals with Disabilities Education Act) - special education rights, and advocacy for students who are deaf or hard of hearing. Andrea presents both locally and nationally on matters pertaining to advocacy and IDEA; deafness/hearing loss when combined with other disabilities; the impact of deafness/hearing loss; socialization and many other topics surrounding parenting and working with children who are deaf and hard of hearing. She works for the Illinois Department of Human Services, Illinois School for the Deaf as an outreach trainer and consultant for families and professionals who work with children who are deaf, hard of hearing, blind, visually impaired or deaf-blind. She is also a parent advocate supporting families in Illinois at their child’s IEP meeting or behind the scenes preparing them to attend the meeting and advocate themselves. Andrea is the Executive Director at Illinois Hands & Voices and has been a leader with them since 2010, began as the IDEA liaison for the Guide By Your Side Program in 2009 where she provides unbiased information and one-on-one advocacy and IDEA support to families who have children who are deaf/hard of hearing and is a national trainer for the Hands & Voices ASTra Training Program and a member of the Hands & Voices speakers bureau. She works closely with Designated Service Coordinators providing group training and individual consulting. These are trained individuals who work directly with infants and toddlers in Illinois birth to three who have a diagnosis involving vision, hearing or a combination of both in her state early intervention program. Andrea works as a liaison with the Early Intervention Training Program on issues surrounding deafness and hearing loss. She sits on numerous committees both locally and nationally. Andrea also served for six years on the Advisory Commission on Disabilities in her home town of Naperville, where she lives with her husband Ajay and 3 children Samantha, Julia and Andrew.


ASHA DISCLOSURE:

Financial -
No relevant financial relationship exist.

Nonfinancial -
No relevant nonfinancial relationship exist.

Lisa Condes (), EHDI - Indiana Sate Dept. of Health, lcondes@isdh.in.gov;
Lisa Condes is the parent of 5 children, her youngest deaf. She has a B.A. and M.S. Degree in Rehabilitation Psychology. She has worked with families and their children for over 25 years. In 1987-1989 she participated on the Governor’s Interagency Roundtable to establish Indiana’s PartC program, First Steps. As a Licensed Medical Social Worker in a level one trauma center for Pediatric Rehabilitation, Lisa worked with families and their communities to ensure optimal outcomes for her patients. For over 10 years, Lisa was the executive director for 2 different non-profits that served children with special needs, developing new programs and securing grants and donations to support these programs. She is currently contracted by the Indiana State Department of Health EHDI Program as the Indiana Hands & Voices Guide By Your Side State Coordinator, ensuring families of newly identified D/HH babies are supported and safely enrolled in early intervention.


ASHA DISCLOSURE:

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Nonfinancial -

Laura Godfrey (), Lifetrack - Hands & Voices Guide By Your Side, LauraG@lifetrack-mn.org;
Laura Godfrey lives in Prior Lake, Minnesota and is a mother of a 14 year old son who was diagnosed with a severe hearing loss at birth. Laura is currently working with the Minnesota Commission serving Deaf, DeafBlind and Hard of Hearing individuals to evaluate the statewide system of disseminating materials for families with children aged birth to 5. She served as a member and then the co-chair of Minnesota’s Department of Human Services, Deaf and Hard of Hearing Advisory Board for 8 years. She has a passion for ensuring that all families with children that are Deaf or Hard of Hearing feel confident and empowered when making choices for their child. Laura has been involved with Minnesota Hands & Voices for almost 10 years and currently serves as the Guide By Your Side Coordinator.


ASHA DISCLOSURE:

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Janel Frost (), Michigan Hands & Voices, janelfrost@gmail.com;
Janel Frost is a mother to a 17 year old son who is Deaf Plus. Janel has a BA in Human Services specializing in Child Development, Counseling and Psychology and a degree in Early Childhood Education. She has worked in the Early Education field for the past 25 years. Janel currently works as the acting Director for Michigan Hands & Voices and is the Coordinator for Michigan Hands & Voices ASTra Program. Janel has worked as a Parent Guide for Michigan Hands & Voices’ Guide By Your Side Program for the past 11 years. Janel is passionate about creating and implementing programs and services to help ALL children reach their fullest potentials and loves that she is able to use her educational background, coupled with her personal life experience to work within the Deaf and Hard of Hearing field to create positive change.


ASHA DISCLOSURE:

Financial -

Nonfinancial -